SmileSketchVegas Privacy Policy

1. Contact Information

SmileSketchVegas — 8930 West Tropicana Avenue, Suite 6, Las Vegas, NV 89147

Telephone: (725) 205 8854 | Email: smilesketchvegas@gmail.com | Website: https://smilesketchvegas.com

2. Information We Collect

Depending on how you interact with our practice, we may collect:

Information relating to dental treatment or an individual’s health may be protected health information under applicable privacy laws, including HIPAA.

• Your name, telephone number, and email address.
• Appointment requests and preferred appointment times.
• Information voluntarily submitted through website forms, chat systems, or telephone conversations.
• General inquiries about dental services, treatment options, pricing, and scheduling.
• Technical information such as browser type, device information, IP address, and website activity, where collected by our website systems.
• Information necessary to respond to inquiries and provide dental services.

3. How We Use Your Information

We use information for legitimate business and patient care purposes, including:

We do not sell patient health information.

• Responding to inquiries and appointment requests.
• Scheduling and confirming appointments.
• Communicating with existing and prospective patients.
• Providing information about dental services.
• Supporting treatment, payment, and healthcare operations where legally permitted.
• Improving website functionality and customer service.
• Maintaining security and preventing unauthorized access or misuse.
• Meeting applicable legal and regulatory obligations.

4. Artificial Intelligence and Automated Communications

SmileSketchVegas may use artificial intelligence and automated communication technology to assist with telephone calls, website inquiries, appointment requests, and administrative communications. These systems may assist with:

When an automated system is used, information provided during an interaction may be processed by technology providers acting on behalf of SmileSketchVegas.

Some telephone interactions may be recorded or transcribed where permitted by law and subject to applicable notice and consent requirements.

AI systems are intended to support administrative communication and do not replace professional dental evaluation, diagnosis, or treatment.

SmileSketchVegas remains responsible for its patient communications and applicable privacy obligations.

• Answering general questions about the practice.
• Providing information about services and operating hours.
• Collecting contact information.
• Receiving appointment requests.
• Routing messages to practice personnel.
• Documenting communications for administrative follow up.

5. HIPAA and Patient Health Information

SmileSketchVegas recognizes the importance of maintaining the confidentiality of patient health information.

When information is protected by HIPAA, its use and disclosure are governed by applicable federal and state laws and our separate Notice of Privacy Practices.

Protected health information may be used or disclosed for treatment, payment, healthcare operations, and other purposes permitted or required by law.

Patients may have rights to access their health information, request corrections, obtain certain disclosures, and exercise other rights under applicable law.

Our website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

Patients may request a copy of that notice by contacting our office.

6. Third Party Service Providers

We may use outside service providers to support website hosting, communications, scheduling, practice management, information security, and other authorized business operations.

These providers may receive information necessary to perform services on our behalf, subject to applicable legal and contractual requirements.

When a service provider qualifies as a HIPAA business associate, we require an appropriate Business Associate Agreement before permitting access to protected health information.

We do not authorize service providers to use protected health information for unrelated purposes.

7. Website Analytics and Cookies

Our website may use cookies and similar technologies to support website functionality, understand general visitor activity, and improve the visitor experience.

Where these technologies are used, information collected may include device information, browser details, pages visited, and approximate geographic information.

Visitors may be able to manage certain cookies through their browser settings.

We seek to prevent unauthorized disclosure of protected health information through website analytics and tracking technologies.

8. Email, Text Messages, and Telephone Communications

Visitors and patients may contact SmileSketchVegas by telephone, email, website forms, or other available communication methods.

Electronic communications can involve privacy and security risks.

We encourage patients not to submit highly sensitive medical or financial information through ordinary email, public chat systems, or unsecured website forms.

When appropriate, our office may direct patients to a more secure communication method.

Marketing communications, when used, are subject to applicable consent and opt out requirements.

9. Information Security

SmileSketchVegas uses administrative, technical, and physical safeguards appropriate to the information we maintain and applicable legal requirements.

These safeguards are intended to protect information against unauthorized access, disclosure, alteration, or destruction.

No website, electronic communication system, or method of data storage can be guaranteed completely secure.

We review our privacy and security practices as necessary.

10. Information Sharing

We may disclose information:

We do not sell protected health information or disclose it for unrelated advertising without any authorization required by applicable law.

• To authorized employees and service providers who require it for legitimate business or patient care purposes.
• To healthcare professionals involved in treatment where permitted by law.
• For payment and healthcare operations where legally authorized.
• When required by law, regulation, court order, or other valid legal process.
• To protect the security and integrity of our systems and operations.

11. Data Retention

We retain personal information for periods reasonably necessary to fulfill the purposes described in this policy and to comply with applicable healthcare, business, recordkeeping, and legal requirements.

Retention periods may vary depending on the type of information and applicable law.

Information is securely disposed of or otherwise handled according to applicable requirements when no longer needed.

12. Your Privacy Choices and Rights

Depending on applicable law and the type of information involved, you may have the right to:

Requests can be directed to SmileSketchVegas using the contact information provided above. We will respond according to applicable legal requirements.

• Request information about how your personal information is used.
• Request access to certain information maintained about you.
• Request correction of inaccurate information.
• Request restrictions on certain uses or disclosures where applicable.
• Opt out of eligible marketing communications.
• Submit a privacy concern or complaint.

13. Children’s Privacy

Our website is intended to provide information about dental services to patients, parents, guardians, and prospective patients.

We do not knowingly collect personal information directly from children under age 13 through online services without appropriate parental consent where required.

Parents or guardians with concerns about information submitted by a child should contact our office.

14. External Websites and Links

Our website may contain links to third party websites, scheduling services, financing providers, social media platforms, or other external resources.

These services may maintain their own privacy policies and security practices.

SmileSketchVegas is not responsible for the independent privacy practices of third party websites.

We encourage visitors to review the privacy policies of external services before providing information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, business operations, legal requirements, or privacy practices.

The effective date displayed at the beginning of this policy will identify the most recent revision.

Material changes will be communicated where required by applicable law.

16. Contact Us

For questions about this Privacy Policy, your personal information, or our privacy practices, please contact:

SmileSketchVegas — 8930 West Tropicana Avenue, Suite 6, Las Vegas, NV 89147 | Telephone: (725) 205 8854 | Email: smilesketchvegas@gmail.com | Website: https://smilesketchvegas.com

We are committed to protecting patient confidentiality and providing a respectful, secure, and transparent experience.